1. What is GlowMamas?

GlowMamas is an online store specializing in baby and toddler essentials designed to make parenting easier. We offer high-quality, practical, and innovative products to help parents navigate daily life with their little ones.

2. Do you offer worldwide shipping?

Yes, we offer worldwide shipping. Shipping times and costs may vary depending on your location. You can check the estimated delivery time at checkout.

3. How long does shipping take?

Shipping typically takes 7-15 business days, depending on your location. Some regions may experience delays due to customs processing.

4. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor your package’s journey.

5. What is your return policy?

We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return it within 30 days of receiving your order. The item must be unused, in its original packaging, and in the same condition you received it.

6. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us at support@glowmamas.store within 48 hours of receiving your order. We will arrange a replacement or refund for you.

7. Do you offer refunds?

Yes, we offer refunds for eligible returns. Once we receive your returned item, we will process your refund within 5-7 business days. Refunds are issued to the original payment method.

8. Can I cancel or modify my order after placing it?

Orders can only be canceled or modified within 12 hours of placing them. Once an order is processed, we are unable to make changes.

9. What payment methods do you accept?

We accept Visa, MasterCard, PayPal, Apple Pay, Google Pay, and other secure payment methods at checkout.

10. How can I contact customer support?

You can reach our customer support team by emailing us at support@glowmamas.store. We aim to respond to all inquiries within 24 hours.